Zenice Ice Baths

Where are you located?

We are in Nerang on the Gold Coast in Queensland, Australia.

Why do you use fibreglass to line the freezer?

Fibreglass ensures a watertight, durable, and professional finish. It also allows custom colour options.

Do I need anything else to ensure the quality of my water?

Yes. You may use chlorine, ozone, or hydrogen peroxide depending on your preference. Consult a pool professional if unsure.

How often does the filter need replacing?

Filters are reusable and require regular maintenance. Refer to the Zenice Filter Maintenance Guide.

How often should I change my water?

Typically every 6 months, depending on usage and sanitation routine.

Is there a warranty on my Zenice Filter?

This product includes a 12-month replacement warranty on the filters and pump, a 24-month warranty on the compressor, and a 36-month warranty covering the structural integrity and waterproofing of the bath. Please note, this warranty does not cover general wear and tear.